SORVANIX Returns Policy

At SORVANIX, we strive to ensure our customers are fully satisfied with their purchases. If for any reason, you are not completely content with your purchase, we offer a straightforward returns process outlined in our policy below:

Eligibility for Returns

• Returns are eligible within 30 days from the date of purchase.
• The item must be in its original condition, unused, and with all original packaging.
• Proof of purchase, such as a receipt or order confirmation, is required to process a return.

Non-returnable Items

Certain items are non-returnable for hygiene and safety reasons. These include:

• Personal care products
• Gift cards
• Custom or personalized orders

Return Process

1. Contact our customer service team via email at [email protected] to initiate a return.
2. Once your return request is approved, you will receive a return authorization and instructions on how to proceed.
3. Pack the item securely, including all original packing materials, and send it to our return address:

SORVANIX Returns Department, 123 Business Lane, Suite 400, Metropolis, XY 12345

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, a credit will be applied to your original method of payment within 7-10 business days.

Exchanges

If you wish to exchange an item, please indicate this during your return request. Exchanges are subject to product availability.

Questions?

For any questions regarding our returns policy, please contact us at [email protected]. We are here to assist you.